Prep for Curly Cut: Your curly cut will start with a dry cut and I will need to be able to see your curls in their most natural state. Please come in with day 1 or day 2 hair, completely dry & detangled, and with light products only (cream/leave-in+ light gel is okay). Please refrain from pulling your hair back into any buns, ponytails, or braids as these styles stretch your curls out. Please follow preparation policies closely as failure to do so may result in service adjustments/cancellations or may incur extra charges.

Cancellation Policy: No shows will be required to pay 100% of booked service fee before scheduling any future appointments; you will forfeit your deposit if you cancel your appointment within 48 hours of its scheduled start time.

Grace Period: I understand that unforseen circumstances and traveling around the city can lead to lateness. I allow a 15 minute grace period, if you are later than that we will have to adjust your service or cancel completely (with charge) depending on the context.

Severe Tangles/Matting: If you are experiencing issues with extreme tangling and are in need of extra detangling services, please let me know before your appointment to ensure I can accommodate you as this service will require extra time & consideration. Detangling services are set at $125/hour.

Service Adjustments: If you, for any reason, are unsatisfied with your service outcome I am happy to make adjustments to get your cut where you'd like it to be. Please let me know within 2 weeks to recieve a free adjustment.